Features Repairs & service
Self check-in, tracking & reviews
Let customers help themselves
A check-in page for busy hours, a tracking page that answers “is it ready?” without a phone call, and review requests once the job is done.
01
Self check-in
Put the check-in page on a counter tablet or behind a QR code.
- Customers enter their details, device and the fault themselves
- A job sheet number is created instantly and shows up for your staff
- Phone IMEIs are validated here too
02
Repair tracking
Customers look up their repair by job sheet number, serial or mobile number.
- Live status, estimate, amount paid and balance
- A mobile number unlocks their full history; a job number shows only that job
03
Reviews and messages
Ask for feedback at the right moment and keep the tone consistent.
- Review page with a check that the reviewer knows the customer's number
- SMS, email and WhatsApp message templates with placeholders for customer, device and amount
Questions about self check-in, tracking & reviews
Does each shop get its own tracking link?+
Yes. Each business has its own check-in and tracking links, shown on the Companies screen.